技术支持 Support

这是 薛定谔的收藏夹 的官方技术支持页面。你可以快速收藏想法、链接和图片;遇到问题先按下面 FAQ 排查,不行就邮件联系我们。 This is the official support page for Schrödinger's Collection. Save thoughts, links, and images quickly. If you run into issues, follow the FAQ below, and contact us if needed.

联系支持 Contact

邮箱:support@example.com Email: support@example.com

建议附上:机型 / 系统版本 / App 版本 / 发生时间 / 截图或录屏 / 问题链接(如有) Please include: device model, OS version, app version, time, screenshots/screen recording, URL (if applicable)

数据删除 Delete Data

你的收藏默认只保存在本机。你可以在 App 内删除条目(含归档/回收站);或者直接卸载 App,所有本地数据将随之删除。

Your collection is stored on-device by default. You can delete items in-app (including archived/trash), or uninstall the app to remove local data.

常见问题(FAQ) FAQ

  • 如何快速收藏?首页底部输入框直接粘贴内容后发送;粘贴链接会自动解析标题/摘要;点左侧“+”可拍照或选相册。 How to save quickly? Paste into the bottom input and send. If it’s a URL, the app extracts title/summary. Tap “+” to take a photo or pick from the library.
  • 相机/相册不可用:检查系统权限(相机 / 照片);Android 需要授予相机权限,iOS 需要允许照片访问。 Camera/Photos not working: check OS permissions (Camera/Photos). On Android, grant the Camera permission; on iOS, allow Photos access.
  • 链接预览/全文抓取失败:部分站点会限制非浏览器抓取(例如微信公众号、X/Twitter)。即使抓取失败,链接仍会保存;你可以在详情页点“打开原文”查看。 Link preview/full-text failed: some sites block non-browser requests (e.g. WeChat articles, X/Twitter). Even if fetching fails, the URL is still saved. You can tap “Open original” in the detail view.
  • 从后台切回弹出“是否保存剪贴板链接?”:这是为了更快收藏。我们只会读取剪贴板文本来识别链接,并且只有你确认保存时才会写入记录。 Clipboard link prompt: this helps you save faster. We only read clipboard text to detect a URL, and we save it only if you confirm.
  • 图片保存/分享没反应:保存到相册需要“照片(添加)”权限;分享依赖系统分享面板,建议升级到最新版本后重试。 Image save/share not working: saving to Photos requires the “Add Photos” permission. Sharing relies on the system share sheet—update to the latest version and try again.

关于隐私 About Privacy

我们尽量做到“你不信云,也能安心用”:记录与照片默认存本机,不需要注册账号。详细条款见 《隐私政策》

We are offline-first: records and photos stay on-device by default, with no account required. See the Privacy Policy for details.